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FAQs and Help
We at American Continuing Education work hard to provide our guests and regular users with an excellent selection of information pertaining to continuing education. Simply select a topic from the list below to learn more.

Getting Started:
  • What is a FAQ?
  • What is Self-Study Continuing Education?
  • Is American CE Approved by my State Agency
  • What Courses does American CE Offer?
  • Browswer Recommendations

Your Account:
  • How do I start a New Account
  • Log In
  • I Forgot my Password or I Can't Sign In
  • How do I Edit my Account Information
  • What kinds of email will AmericanCE send to me?

Ordering a Course:
  • How do I Order a Course
  • How do I know what course to choose?
  • Add or Remove Items
  • Sales Tax?
  • Payment Options
  • How do I use a Promo Code or Coupon?
  • Is it Safe to use my Credit Card?

Course Information:
  • Will I receive CE Credit for my Course?
  • Online vs. Paper Self-Study Courses
  • Can I download a text version of my Online Course?
  • Can I Complete my Exam Online?
  • Can I Print my Course Certificate of Completion

Shipping & Delivery:
  • When will my Order Ship?
  • How much does Shipping Cost?
  • Estimated Delivery Time
  • Can I track the Shipping of my Course Materials?
  • My Order Never Arrived

Pricing & Billing:
  • What are my Payment Choices?
  • I Have Questions on my Charges
  • Will Sales Tax be Added to my Total Charges?
  • What is a Credit Card CVV Number?

  • Privacy & Security
  • Completion Policy
  • Copyright Policy
  • Refund Policy
  • Return Policy

Customer Service:
  • Contact Us
  • Order Assistance
  • Web Site/Product Suggestions

How do I know what course to choose?

To help you select your course(s), review the information on the Course Catalog page (see image below).  The following information is displayed for each available course:


P      Course Textbook Image Cover

P      Course Hours – Approved credit hours for the course

P      Course Price

P      Course Name

P      Course Delivery Methods available (usually Internet (from your web browser) or Paper (Text mailed to you)

P      Exam Delivery Method (If an exam is required, you can usually complete it online and receive instant feedback even if you select “Paper” as your course method.

P      Course Description – describes contents of the course

P      Table of Contents – Select this link to view the course table of contents

P      Course Number – Approved course number from the approving State Agency

P      Provider Number – AmericanCE’s provider number from the approving State Agency


Select the State Requirements/FAQs link to display detailed information about your state/profession requirements. This information is offered as a courtesy from AmericanCE, and you should verify with your state agency to make sure it is valid.  Courses approved for special state requirements are specifically noted next to each course title in the course catalog for that state (State Laws and Rules, Ethics, NEC 2005, …).

Course Catalog

State Requirements






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