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FAQs and Help
We at American Continuing Education work hard to provide our guests and regular users with an excellent selection of information pertaining to continuing education. Simply select a topic from the list below to learn more.
 

Getting Started:
  • What is a FAQ?
  • What is Self-Study Continuing Education?
  • Is American CE Approved by my State Agency
  • What Courses does American CE Offer?
  • Browswer Recommendations

Your Account:
  • How do I start a New Account
  • Log In
  • I Forgot my Password or I Can't Sign In
  • How do I Edit my Account Information
  • What kinds of email will AmericanCE send to me?

Ordering a Course:
  • How do I Order a Course
  • How do I know what course to choose?
  • Add or Remove Items
  • Sales Tax?
  • Payment Options
  • How do I use a Promo Code or Coupon?
  • Is it Safe to use my Credit Card?

Course Information:
  • Will I receive CE Credit for my Course?
  • Online vs. Paper Self-Study Courses
  • Can I download a text version of my Online Course?
  • Can I Complete my Exam Online?
  • Can I Print my Course Certificate of Completion

Shipping & Delivery:
  • When will my Order Ship?
  • How much does Shipping Cost?
  • Estimated Delivery Time
  • Can I track the Shipping of my Course Materials?
  • My Order Never Arrived

Pricing & Billing:
  • What are my Payment Choices?
  • I Have Questions on my Charges
  • Will Sales Tax be Added to my Total Charges?
  • What is a Credit Card CVV Number?

Policies:
  • Privacy & Security
  • Completion Policy
  • Copyright Policy
  • Refund Policy
  • Return Policy

Customer Service:
  • Contact Us
  • Order Assistance
  • Web Site/Product Suggestions

 
Order Assistance
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New Users:

AmericanCE.COM uses a "shopping cart" system that essentially operates the same way you would use a shopping cart in a retail store: you can put items in and take items out at any time. An "Add To Cart" button appears under each item throughout the course catalog.

When you have finished selecting the courses you wish to purchase, press the "Next" button to advance to the payment and shipping area. At the Registration step of the checkout process, you will be prompted to set up an AmericanCE.com account, including a User Name and Password.

Follow the instructions prompting you to enter your shipping and payment information, and then press “Submit Order” to complete your registration and order.

Once your order has been submitted, you will receive an email confirmation with your invoice. This confirmation will also contain your Order ID number. You'll want to keep this information in your records, as it will help our Customer Support staff better assist you should you need to contact us.

 

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To order a course select your State and license type from the drop down menu next to your Profession. (see image below)

 

 

This page contains a description of the license and continuing education renewal requirements for your license. Press the 'Next' button to proceed to the course selection page.

 

 

Choose the course you need to take and click on 'Add to Cart', once it is added to cart click on 'Next'.

 

 

You can also call us toll free at 1 866-767-4755

 

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