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FAQs and Help
We at American Continuing Education work hard to provide our guests and regular users with an excellent selection of information pertaining to continuing education. Simply select a topic from the list below to learn more.

Getting Started:
  • What is a FAQ?
  • What is Self-Study Continuing Education?
  • Is American CE Approved by my State Agency
  • What Courses does American CE Offer?
  • Browswer Recommendations

Your Account:
  • How do I start a New Account
  • Log In
  • I Forgot my Password or I Can't Sign In
  • How do I Edit my Account Information
  • What kinds of email will AmericanCE send to me?

Ordering a Course:
  • How do I Order a Course
  • How do I know what course to choose?
  • Add or Remove Items
  • Sales Tax?
  • Payment Options
  • How do I use a Promo Code or Coupon?
  • Is it Safe to use my Credit Card?

Course Information:
  • Will I receive CE Credit for my Course?
  • Online vs. Paper Self-Study Courses
  • Can I download a text version of my Online Course?
  • Can I Complete my Exam Online?
  • Can I Print my Course Certificate of Completion

Shipping & Delivery:
  • When will my Order Ship?
  • How much does Shipping Cost?
  • Estimated Delivery Time
  • Can I track the Shipping of my Course Materials?
  • My Order Never Arrived

Pricing & Billing:
  • What are my Payment Choices?
  • I Have Questions on my Charges
  • Will Sales Tax be Added to my Total Charges?
  • What is a Credit Card CVV Number?

  • Privacy & Security
  • Completion Policy
  • Copyright Policy
  • Refund Policy
  • Return Policy

Customer Service:
  • Contact Us
  • Order Assistance
  • Web Site/Product Suggestions

Estimated Delivery Time

Shipping Delivery Options

Orders need to be placed by 3:00 pm cst.to meet the estimated target delivery schedules listed below.

FedEx Standard Overnight®  ($25)

P      Choose this service for shipments that need to be there the next business day, but can wait for the afternoon.

P      Delivery is by 3 p.m. the next business day to most areas (by 4:30 p.m. to rural areas).

P      Available in the contiguous U.S. and selectively in Alaska and Hawaii.

FedEx 2Day®   ($20)

P      Delivery is by 4:30 p.m. in 2 business days to most areas (by 7 p.m. to residences).

FedEx Express Saver®  ($15)

P      Choose this service for deliveries when you have more time but you still want a time-definite, date-definite service.

P      Delivery is by 4:30 p.m. in 3 business days to most areas (by 7 p.m. to residences).

FedEx Ground®  ($10)

P      Choose this service for shipments to businesses throughout the U.S.

P      Delivery is in 1–5 business days in the contiguous U.S., based on the distance to the destination.

P      Available Monday–Friday; delivery is by the end of business day.





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