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FAQs and Help
We at American Continuing Education work hard to provide our guests and regular users with an excellent selection of information pertaining to continuing education. Simply select a topic from the list below to learn more.
 

Getting Started:
  • What is a FAQ?
  • What is Self-Study Continuing Education?
  • Is American CE Approved by my State Agency
  • What Courses does American CE Offer?
  • Browswer Recommendations

Your Account:
  • How do I start a New Account
  • Log In
  • I Forgot my Password or I Can't Sign In
  • How do I Edit my Account Information
  • What kinds of email will AmericanCE send to me?

Ordering a Course:
  • How do I Order a Course
  • How do I know what course to choose?
  • Add or Remove Items
  • Sales Tax?
  • Payment Options
  • How do I use a Promo Code or Coupon?
  • Is it Safe to use my Credit Card?

Course Information:
  • Will I receive CE Credit for my Course?
  • Online vs. Paper Self-Study Courses
  • Can I download a text version of my Online Course?
  • Can I Complete my Exam Online?
  • Can I Print my Course Certificate of Completion

Shipping & Delivery:
  • When will my Order Ship?
  • How much does Shipping Cost?
  • Estimated Delivery Time
  • Can I track the Shipping of my Course Materials?
  • My Order Never Arrived

Pricing & Billing:
  • What are my Payment Choices?
  • I Have Questions on my Charges
  • Will Sales Tax be Added to my Total Charges?
  • What is a Credit Card CVV Number?

Policies:
  • Privacy & Security
  • Completion Policy
  • Copyright Policy
  • Refund Policy
  • Return Policy

Customer Service:
  • Contact Us
  • Order Assistance
  • Web Site/Product Suggestions

 
What kinds of email will AmericanCE send to me?



AmericanCE will send you an email under conditions listed below (usually from info@AmericanCE.com):

 

1.       When you register with AmericanCE. 

2.       You will receive a copy of your invoice if you make an online purchase from AmericanCE.  You should maintain this invoice for your tax records because you can write off Continuing Education expenses if the course is purchased to maintain your license.

3.       You will receive a Congratulations email shortly after you successfully complete a course, which will contain instructions on what your responsibility is, as well as what final steps AmericanCE is responsible for to make sure the correct State Agency receives your CE Credit Information.  This letter will also contain an attached PDF of your Certificate of Completion.

4.       When you change your account profile information

 

Promotional emails from AmericanCE will be sent only if you “opt-in” to receive them.  AmericanCE will never sell or provide your personal information to others (see our Privacy Policy).  Please see the image below for the checkbox that allows you to opt-in or opt-out from receiving AmericanCE Emails.

Opt-In/Opt-Out of AmericanCE Email



 

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