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FAQs and Help
We at American Continuing Education work hard to provide our guests and regular users with an excellent selection of information pertaining to continuing education. Simply select a topic from the list below to learn more.
 

Getting Started:
  • What is a FAQ?
  • What is Self-Study Continuing Education?
  • Is American CE Approved by my State Agency
  • What Courses does American CE Offer?
  • Browswer Recommendations

Your Account:
  • How do I start a New Account
  • Log In
  • I Forgot my Password or I Can't Sign In
  • How do I Edit my Account Information
  • What kinds of email will AmericanCE send to me?

Ordering a Course:
  • How do I Order a Course
  • How do I know what course to choose?
  • Add or Remove Items
  • Sales Tax?
  • Payment Options
  • How do I use a Promo Code or Coupon?
  • Is it Safe to use my Credit Card?

Course Information:
  • Will I receive CE Credit for my Course?
  • Online vs. Paper Self-Study Courses
  • Can I download a text version of my Online Course?
  • Can I Complete my Exam Online?
  • Can I Print my Course Certificate of Completion

Shipping & Delivery:
  • When will my Order Ship?
  • How much does Shipping Cost?
  • Estimated Delivery Time
  • Can I track the Shipping of my Course Materials?
  • My Order Never Arrived

Pricing & Billing:
  • What are my Payment Choices?
  • I Have Questions on my Charges
  • Will Sales Tax be Added to my Total Charges?
  • What is a Credit Card CVV Number?

Policies:
  • Privacy & Security
  • Completion Policy
  • Copyright Policy
  • Refund Policy
  • Return Policy

Customer Service:
  • Contact Us
  • Order Assistance
  • Web Site/Product Suggestions

 
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If you are an existing customer, you can log in to your account either from the AmericanCE Home Page or from your “My Account” Page.  Enter the User Name and Password you entered during registration.  You cannot have spaces in between characters for your User Name or Password (Please refer to the registration letter sent to you by AmericanCE if you cannot remember your User-Name and Password.  You can also select the “Click here for assistance” link under to the right of “Login problems” (see image below), or you can contact AmericanCE support toll-free at 866.767.4755 for additional assistance).



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