American Continuing Education

FAQs and Help

We at American Continuing Education work hard to provide our guests and regular users with an excellent selection of information pertaining to continuing education. Simply select a topic from the list below to learn more.

Getting Started: • What is a FAQ? • What is Self-Study Continuing Education? • Is American CE Approved by my State Agency • What Courses does American CE Offer? • Browswer Recommendations		Your Account: • How do I start a New Account • Log In • I Forgot my Password or I Can't Sign In • How do I Edit my Account Information • What kinds of email will AmericanCE send to me?



Ordering a Course: • How do I Order a Course • How do I know what course to choose? • Add or Remove Items • Sales Tax? • Payment Options • How do I use a Promo Code or Coupon? • Is it Safe to use my Credit Card?		Course Information: • Will I receive CE Credit for my Course? • Online vs. Paper Self-Study Courses • Can I download a text version of my Online Course? • Can I Complete my Exam Online? • Can I Print my Course Certificate of Completion



Shipping & Delivery: • When will my Order Ship? • How much does Shipping Cost? • Estimated Delivery Time • Can I track the Shipping of my Course Materials? • My Order Never Arrived		Pricing & Billing: • What are my Payment Choices? • I Have Questions on my Charges • Will Sales Tax be Added to my Total Charges? • What is a Credit Card CVV Number?



Policies: • Privacy & Security • Completion Policy • Copyright Policy • Refund Policy • Return Policy		Customer Service: • Contact Us • Order Assistance • Web Site/Product Suggestions

What is a FAQ?

A FAQ is a common internet abbreviation for “Frequently Asked Question”. Our Help/FAQ page contains the most commonly asked questions, as well as answers to questions most likely to be asked by licensee’s interested in taking a course.

You can review our FAQs and Help Questions on the panel located to the right of this screen. Scroll down and click on any of the FAQ/Help Links to see the answer in the panel to the left.

If you have questions that you cannot find answers for on the AmericanCE Help/FAQ page, please call Customer Service toll free at 866.767.4755 or send an email with your questions to Support@AmericanCE.com.

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