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FAQs and Help
We at American Continuing Education work hard to provide our guests and regular users with an excellent selection of information pertaining to continuing education. Simply select a topic from the list below to learn more.

Getting Started:
  • What is a FAQ?
  • What is Self-Study Continuing Education?
  • Is American CE Approved by my State Agency
  • What Courses does American CE Offer?
  • Browswer Recommendations

Your Account:
  • How do I start a New Account
  • Log In
  • I Forgot my Password or I Can't Sign In
  • How do I Edit my Account Information
  • What kinds of email will AmericanCE send to me?

Ordering a Course:
  • How do I Order a Course
  • How do I know what course to choose?
  • Add or Remove Items
  • Sales Tax?
  • Payment Options
  • How do I use a Promo Code or Coupon?
  • Is it Safe to use my Credit Card?

Course Information:
  • Will I receive CE Credit for my Course?
  • Online vs. Paper Self-Study Courses
  • Can I download a text version of my Online Course?
  • Can I Complete my Exam Online?
  • Can I Print my Course Certificate of Completion

Shipping & Delivery:
  • When will my Order Ship?
  • How much does Shipping Cost?
  • Estimated Delivery Time
  • Can I track the Shipping of my Course Materials?
  • My Order Never Arrived

Pricing & Billing:
  • What are my Payment Choices?
  • I Have Questions on my Charges
  • Will Sales Tax be Added to my Total Charges?
  • What is a Credit Card CVV Number?

  • Privacy & Security
  • Completion Policy
  • Copyright Policy
  • Refund Policy
  • Return Policy

Customer Service:
  • Contact Us
  • Order Assistance
  • Web Site/Product Suggestions

How do I start a New Account

To set up your account, simply place your first order. During the checkout process, you'll enter your email address plus billing and shipping information so you won't have to re-enter it each time you shop with us.  You also have the option of starting an account prior to checkout by pressing the “Register” button on the Home Page.


Your AmericanCE online account is a record of your name and email address plus shipping and billing information. AmericanCE keeps this information on file so you don't need to re-enter it each time you shop with us, and so you can access your course, as well as your invoice and course completion information anytime following your purchase.



If you have not registered when you select “Process Order” upon checkout, you will be need to press the “Register” button, as displayed in the image below:



After selecting the registration button, you will need to fill out the following Account information.  The required fields are marked with a red asterisk (*).  There is also a checkbox located at the bottom of the page if you would like to receive periodic product and promotional emails for your profession from AmericanCE.com (we will not sell or provide your personal information to anyone else (see our privacy policy in the footer of each page).







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